State Farm® Insurance Agent Rachael Spoon
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bryan Coe
November 26, 2024
"Rachael and her team are knowledgeable, personable, and service oriented. I would highly recommend them to anyone!"
Eric Schmerbach
November 20, 2024
"Rachael Spoon State Farm takes care of our commercial auto coverage. Saves us a bunch of money and provides great coverage. Highly recommend for your auto insurance and other insurance needs."
Jillylove101
November 1, 2024
"🚨 ‼️ SCAM! We wrote a paid in full check for a very pricey bundled house/ multiple vehicle policy on a quote by this agency who then began threatening to cancel immediately if we don’t pay more & sending us bills for hundreds more dollars every 3 weeks! BEWARE!"
"I can assure you we are in no way a scam. If you’d like to reach out and ask for me directly, I’m sure we can clear up the misunderstanding that seems to exist. Sincerely, Rachael"
Robert Newlon
October 11, 2024
"I was shopping for a policy to save money and Marcus did that. Very pleased with the whole experience. Thank you!"
"So glad we could help you protect your needs just the way you wanted! Thank you for choosing us!"
Judy Cahail
July 26, 2024
"Nikki was amazing, very througough and kind"
"It is my pleasure to get to help you with your insurance! ~Nikki"
Carly Oberlin
July 9, 2024
"I love this place! Everyone who works there is SO nice, their new office is super cute if you ever go there, and when processing my free no-risk rerate I'm now saving $19 a month! I'm so pleased. Definitely going to be loyal to this business :)"
"We love working with folks like you, Carly! Thank you for choosing us!"
Ted Colby
June 24, 2024
"Rachael and team are friendly and extremely helpful!"
"Thanks so much Tom! It’s our pleasure!"
ethan smith
April 30, 2024
"Very professional and personable made the process easy and quick"
"Thank you for allowing us to earn your business! We look forward to taking care of you for years to come!"
Miranda Ackerman
March 13, 2024
"I had a great experience for someone new to insurance policies. The staff is very friendly and eager to help you out. Highly recommend!"
"Thanks so much for the review, Miranda. It’s our pleasure to explain your insurance options!"
George Ormsbee
March 8, 2024
"I enjoy working with Rachael , Nicki, and Danni. They are very knowledgeable. After having issues with a stolen credit card, they were patient and helped me get my auto payment back onto auto pay. I use Rachael's office for both home and my business insurance. And possibly life insurance. Thanks again for a wonderful experience."
"Glad we could help George! Thank you for choosing us!"
Kaiven Esparza
March 7, 2024
"Highly recommend. Very great people and very nice as well as welcoming!"
"So glad you feel welcome, Kaiven! It’s our goal to make the insurance experience wonderful!"
Eric Conner
March 1, 2024
"Excellent customer service and great rates. Helped me save about $1000 per year."
"So glad to help you save money on your insurance, Eric! Thanks for choosing us!"
Scott Parker
February 8, 2024
"Incredible customer service, very friendly and personable, and went the extra mile by going out to check out the property to check it out when another carrier told me they couldn't insure the property. Very reasonable and competitive prices and did I say amazing customer service?"
"So glad we could help you out with your home!! Thanks for choosing us!"
Dave C
February 7, 2024
"Her sales staff is rude and condescending. The prices are outrageous, so I will be shopping for auto insurance elsewhere."
"I am very surprised to read someone on my team did not treat you right. It is most definitely not the way we handle things, so please reach out so I can help make it better. I’d reach out, but am unsure of your name. Thank you."
Mike D
January 26, 2024
"Great customer service! Appreciate the extra communication and follow up to get the answers to all my questions!"
"So happy to help! Thank you for doing business with us!"
Tyller Jones
January 24, 2024
"Good friendly staff!! Great to deal with"
"We enjoy working with you, too, Tyller! Thanks!"
Ellen Wood
January 13, 2024
"Friendly staff"
"We sure enjoy working with you, Ellen! Thank you for the review!"
Tony Ortiz
July 12, 2023
"Great customer service !!! Best insurance representatives in town.."
Gary Weldon
June 27, 2023
"Rachel and Lyman were very kind and pleasant, and their customer service was outstanding!"
Maria Fonseca-Bigham
April 1, 2023
"Rachael, is always kind and treats me respectful. She always returns my phone calls or emails promptly. If a confusion occurs, without delay, Rachael always finds the best solution for me. Also, all the staff at the office, are always patience, professional, and respectful.They always have popcorn ready for me. Highly recommended."
Audio Cat
March 28, 2023
"OUTSTANDING! Knowledgable staff, great rates, very fast with quotes and services. I was looking for auto and saved so much I decided to combine something for my home as well."
Dennis Fletcher
October 11, 2022
"Great service!"
Bob Poe
October 20, 2021
"Rachael is great"
"Thanks so much for your kind words. It’s truly my pleasure to get to take care of your insurance needs!"
berva Tupper
August 26, 2021
"Rachael Spoon was very helpful and provided excellent service, and her office is beautiful!"
"Thank you so much Berva! It was my pleasure serving you!"
sudeley
July 30, 2021
"Very affordable insurance. The staff at that branch are amazing"
"So glad to be helpful to you! We appreciate your business and look forward to taking care of your insurance and financial needs!"