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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Tony Ortiz

July 12, 2023

5  out of  5 rating by Tony Ortiz
"Great customer service !!! Best insurance representatives in town.."

Gary Weldon

June 27, 2023

5  out of  5 rating by Gary Weldon
"Rachel and Lyman were very kind and pleasant, and their customer service was outstanding!"

Maria Fonseca-Bigham

April 1, 2023

5  out of  5 rating by Maria Fonseca-Bigham
"Rachael, is always kind and treats me respectful. She always returns my phone calls or emails promptly. If a confusion occurs, without delay, Rachael always finds the best solution for me. Also, all the staff at the office, are always patience, professional, and respectful.They always have popcorn ready for me. Highly recommended."

Audio Cat

March 28, 2023

5  out of  5 rating by Audio Cat
"OUTSTANDING! Knowledgable staff, great rates, very fast with quotes and services. I was looking for auto and saved so much I decided to combine something for my home as well."

Dennis Fletcher

October 11, 2022

5  out of  5 rating by Dennis Fletcher
"Great service!"

Makenzee Meyer

August 25, 2022

1  out of  5 rating by Makenzee Meyer
"A total BEEEEEEOCH. Dang liberal that hates first responders"

Bob Poe

October 20, 2021

5  out of  5 rating by Bob Poe
"Rachael is great"

berva Tupper

August 26, 2021

5  out of  5 rating by berva Tupper
"Rachael Spoon was very helpful and provided excellent service, and her office is beautiful!"


July 30, 2021

5  out of  5 rating by sudeley
"Very affordable insurance. The staff at that branch are amazing"

Elfie Lawler

June 28, 2021

5  out of  5 rating by Elfie Lawler
"I get good service any time I call. Low rates too. I can't ask for better"

Luis Rodriguez

May 5, 2021

5  out of  5 rating by Luis Rodriguez
"Great service agent I had she was great and recommended"

J. Mark Johnston

April 27, 2021

4  out of  5 rating by J. Mark Johnston
"She coulda sold me more insurance. But she told me I was still insured a few more months!"


April 6, 2021

5  out of  5 rating by JAMES TOMPKINS

Marcia Traina

March 11, 2021

4  out of  5 rating by Marcia Traina
"Went quickly without long drawn out?!"

Pat Hunsinger

February 9, 2021

5  out of  5 rating by Pat Hunsinger
"Had an appointment with Rachael this morning to have her explain our house insurance policy. Pleasant, kind and friendly, very knowledgeable are just a few descriptive words to describe Rachael. Very pleasant appointment. Will stay with State Farm. Thank you Rachael."

Angel Cornwall

January 21, 2021

5  out of  5 rating by Angel Cornwall
"I love the people at Rachael Spoon’s State Farm! They always provide outstanding service and handle all my questions and concerns!"

Rick Merlino

January 15, 2021

5  out of  5 rating by Rick Merlino
"Jace Halttunen was very professional and did a lot of research to get all my assets protected at a higher level of coverage for less than I was paying. We appreciate the time he put into our transaction and showed a lot of patience with us. We have side by sides, toy hauler, home, autos, trailers, etc so changing insurance companies was a bit daunting to us, but Jace made it very easy. We are very happy with the end result and it took little effort on our part."

Jimmy Jaggers

January 15, 2021

5  out of  5 rating by Jimmy Jaggers
"Great experience through and through. I was referred by my sister who said she had a wonderful experience and saved good money. I can attest, they are consistent in that. Very personable and they actually helped. Jace made sure everything was up front and was overall a good guy. Would recommend to anybody and expect the lowest rate for the best coverage."

Kyana Tirado

January 14, 2021

5  out of  5 rating by Kyana Tirado
"I was paying 134$ for my previous insurance and they brought that down to 84$!! Extremely happy with that!! Thank you State farm!"

Donnie Hunt

December 31, 2020

5  out of  5 rating by Donnie Hunt
"I've been with state farm for over 20 yrs and it's the best you'll ever find. Rates never seem to rise. Got into a wreck in 2006 and dealing with the insurance was painless and quick. I was very impressed, they took real good care of me"

Will Mears

December 6, 2020

5  out of  5 rating by Will Mears
"Rachel spoon and Associates as well as Dana inside the the office are always very knowledgeable very prompt always take care of me in a matter of minutes within the hour I'm usually got a new policy and out the door with the pay for it I love doing business with Rachel I have my house through them and homeowners insurance plus all my vehicles in my Harley-Davidson I get a Christmas card from them every year a birthday card they really pay attention to their calendars and everybody's birthdays Etc that's a first for me God continue doing business with Rachel spoon for as long as I'm able to drive as I said it goes from Rachel did Dana did the other new Associates in side the office never had a conflict never have my invoice raised to myself I love doing business with her even though unsociable. LOL had to say that they're all very knowledgeable I love doing business with him I don't know anybody that ever remembers my birthday I would give them five stars"

Nicole Perez Hernandez

October 23, 2020

5  out of  5 rating by Nicole Perez Hernandez
"She is excellent, full of integrity. Honest Thank you Rachael."

dee mee

October 15, 2020

5  out of  5 rating by dee mee
"Excellent customer service!"

Renee Dees

September 11, 2020

5  out of  5 rating by Renee Dees
"I have my salon insurance with this office and I am so happy to be able to call and get answers I need when facing times in need. My salon recently was on level 3 evacuation in Central Point Alameda fire and they were able to help answer my concerns I had if I was to lose my livelihood from this devastating fire. I know my business is going to be ok even if I have to start over. I have great coverage! I recommend and trust Rachael and her staff all the time. Thanks for always being here to help our community and even if I moved out of the basin. 💕"

damian woodward

September 5, 2020

5  out of  5 rating by damian woodward
"Whenever I have a insurance problem or question Rachael or one of the members of her team gladly assist us. I’ve been a member with them for years and have never had a issue and I plan on staying with them as they have always done right with my family and myself! Thank you Rachael spoon and team for all you do for your customers and community!"